Lotte Duty Free
Airport Dr, Brisbane Airport QLD, Australia
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About
Hours
This store is open everyday for all departing and arriving flights.
Order must be placed at least 24h before pickup and no earlier than 30 days before your flight. This store is open 24/7.
Order must be placed at least 24h before pickup and no earlier than 30 days before your flight. This store is open 24/7.
Location
Departures – Pick up from Lotte Duty Free, Level 3, International Departures, after Security.
Arrivals – Pick up from Lotte Duty Free, Level 2, International Arrivals
Contact
1300 388 937 (Australia)
+61 1300 388 937 (International)
dutyfree@bne.com.au
Store Policy
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Return Policy
Due to Regulations we are unable to exchange goods on-Airport once taken past the Customs Border Control points on entry into Australia. Lotte Duty Free will refund products that are damaged or faulty or where incorrect products are supplied within a reasonable time. All goods returned whether they are faulty or not must have proof of purchase. If a product if faulty, please contact dutyfree@bne.com.au.